Why we ask for a deposit...
Many of our customers have been annoyed by our new policy: a required deposit
of 50% on ANY order over $70.00. In the
past, we’ve been incredibly patient with payments and nonchalant about deposits.
Why have the tides
turned?
We accepted an order
for this cake (see photo). The customer
called once, asked for pricing, we obliged and gave the customer the final date
to call and place an order. She called
back on the specified date, gave final changes: a change of date, flavors,
colors, and inscription. She was told
that the order was placed and agreed on
a pickup time. We didn’t ask for a deposit as our old policy was no deposits if
the order is under $125.00.
The day came and we
waited, and waited. No pickup. We called, and called again. Finally, a woman
called back (screaming) insisting she
had not placed an order and had only called only once to inquire into pricing. Now, what are we supposed to do with a giant
two tiered cake?
The moral:
The world is full of wonderful
people who we love to see for every
special occasion! The world is also full of folks who are not. Unfortunately, these people have won. I know they've ruined it for the rest of you, and I apologize. We just can't absorb the cost of these not-so-nice people, and this isn't the first time this has happened...this is probably the 15-20th.
The Art and Craft of Cake
Serving, Cape Cod, Southeastern
Massachusetts, Newport, Tiverton and Bristol, RI
for weddings, special events, birthdays
and more!
Beachy nautical, seaside, vintage, rustic,
elegant, glamorous, winter, spring, summer, fall.
We LOVE Weddings!
265 Walnut Plain Road Rochester, MA 02770
phone 508-763-4905 / web
www.artisanbakeshop.com
